Welcome to SweetestDoll! These Terms and Conditions (“Terms”) govern your access to and use of our website https://sweetestdoll.com/ (the “Site”) and the purchase of products from SweetestDoll LLC (“we,” “us,” or “our”). By accessing the Site or placing an order, you agree to comply with these Terms. If you disagree, do not use our services.
1. About Us
- Company Name: Guangzhou Xunhe Trading Co., Ltd.
- Registered Address: Room A525, Room 408, No. 890, Fuyu West Road, Chenyong Village, Qiaonan Street, Panyu District, Guangzhou
- Contact Email: support@sweetestdoll.com
- Governing Law: These Terms are governed by the laws of the CHINA Administrative Region.
2. Eligibility
2.1 Age Requirement
- Users of all ages may browse the Site.
- Purchases: To place an order, you must be at least 13 years old. Users under 13 require verified parental consent.
2.2 Account Registration
- Mandatory Registration: You must create an account to purchase products.
- Account Security: You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
3. Products & Services
3.1 Product Range
We sell:
- Dolls, accessories, watches, beauty products, and personal care items.
3.2 Shipping
- Global Delivery: We ship worldwide, excluding regions restricted by U.S. export controls, sanctions, or local laws.
- Customs & Taxes: Customers are responsible for customs duties, taxes, or import fees.
4. Orders & Payments
4.1 Pricing & Currency
- All prices are listed in U.S. Dollars (USD) and include applicable taxes.
4.2 Payment Methods
Accepted payment options:
- Credit/Debit Cards (Visa, MasterCard)
- PayPal
- Google Pay
- Amazon Pay
4.3 Order Cancellation
- You may cancel an order before it is shipped. Contact us immediately via support@sweetestdoll.com.
5. Shipping & Returns
5.1 Delivery Partners
We partner with DHL, FedEx, and UPS for global shipping.
5.2 Delivery Time
- Estimated delivery: 3–20 business days (varies by destination).
5.3 Returns
- Our Refund & Returns Policy outlines eligibility and procedures.
6. Intellectual Property
6.1 Ownership
- All Site content (text, images, designs, logos) is the exclusive property of SweetestDoll LLC.
6.2 User-Generated Content
- By submitting reviews, photos, or comments:
- You grant us a non-exclusive, royalty-free, perpetual license to use, modify, or display your content for marketing or Site improvements.
- You confirm the content does not infringe third-party rights.
7. Prohibited Conduct
You agree not to:
- Abuse promotional codes (e.g., unauthorized sharing, automated bots).
- Scrape, mine, or copy Site data without permission.
- Post unlawful, defamatory, or infringing content.
Violations may result in account termination or legal action.
8. Disclaimers
8.1 Product Use
- You assume all risks associated with product usage. We are not liable for indirect damages (e.g., allergic reactions, misuse).
8.2 Website Availability
- We do not guarantee uninterrupted, error-free access to the Site.
9. Limitation of Liability
- Our maximum liability for any claim related to these Terms or your orders is limited to the amount paid for the product(s).
10. Dispute Resolution
- Jurisdiction: Disputes will be resolved exclusively in the courts of the Hong Kong Special Administrative Region.
11. General Terms
11.1 Updates
- We will notify users of material changes to these Terms via email. Continued use constitutes acceptance.
11.2 Severability
- If any provision is deemed invalid, the remaining Terms remain enforceable.
Contact Us For questions about these Terms, email us at support@sweetestdoll.com.
